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Frequently Asked Questions

Are you affiliated with any other vendors that might be of interest to us for our event?
Yes! We also offer a professional DJ service that can suit any event needs. www.excitedjs.com You can save money by booking a DJ/Photo Booth package from us.

Can we choose our own Keepsake Album color?
We stock black, but you can let us know what color you would like to have at the time of booking so we have time to get the color you are looking for. You are also welcome to supply your own if you have something special in mind that we might not be able to locate.

How many people can fit in the photo booth at once?
We have the largest photo booth available! We can make it big enough to hold up to 20 people! The photo booth is convertible to fit in both large and small venues.

Do you charge for set up and breakdown time and is that part of the time we pay for?
NO - you do not pay for any other time

Is there a deposit required to hold the date?
Yes a $150 flat fee is required to hold you date and secure our services and is non-refundable.

When is the balance due?
Balance is due 10 days prior to your event date unless other arrangements have been agreed mutually.
 
What if we want to change the times and extend the time on the day of the event?
Additional time can be added - there is an hourly fee for this.

What if my venue changes - will there be any additional costs?
NONE whatsoever unless it is out of State where additional travel charges may apply

Are double prints included in the rental fee?
Yes, unlimited photo strips in black and white, and color are included
 
Are we limited to the amount of times we can go in the booth or is there a limit on the amount of photos we can have?
No limit - you can have as many photos within the time of the contract.
 
What size are the prints?
Prints are in strips of 4 at 2 inches by 6 inches size glossy format

Can we have a special message printed on the index sheets and is there a charge?
Yes absolutely and there is no charge
 
How big of an area do you require and how big is the booth?
The booth measures 6 feet high by 7 feet by 7 feet - the area we require is about 8 feet square, plus room for a 6 foot table for the props to be set up on.

Can your booth go upstairs?
YES absolutely! - our booth breaks down into 2 custom flight cases like the same ones used in concerts! **Certain situations require extra staff so there maybe a stair charge (never charged to date)

Where should we position the booth?
We suggest in a clear uncluttered area or in an adjoining space or room away from the dance floor - near a bar or other close area where guests are gathering and having fun - sometimes space is limited and we set up in the hallway or adjoining space - this also can work effectively
 
Who will bring the booth and be with it during the entire time?
A qualified technician who will be with the booth at all times during the event.
 
How long does it take to set up the booth?
We allow up to 1 hour - depends on the location or stairs, or load in criteria and if we have to go up an elevator of many floors but do not worry we are always set up on time and would check this information out before the date with the venue

Can we create our own package with different add on's?
Yes absolutely


Do you bring any hats or boa's or fun things for guests to add to their look when taking a photo?
Yes absolutely we bring hats, boa's, inflatable's and other fun items. All packages have these included at no extra charge.

Is there a minimum time that we can hire the booth for - can we hire it for 1 hour for example?
There is a minimum charge for up to 2hours, but we can work with you and listen to your request and price it accordingly to suit your needs.
 
Is the booth a 'proper photo booth"?
Yes it is a proper photo booth.
It is not a home made booth or a photographers made booth:
Our booths are industry built by a manufacturing company to high standards